A little birdie told me that Culver’s now had gluten free buns. So I called my local Culver‘s to inquire if this was true and to ask them a few questions. Here’s my expereience with Culver’s gluten-free buns. **Update – Culver’s now uses Rotella gluten free buns.
Q: Do you grill your ButterBurgers on the same surface that you toast your buns?
A: The gluten-free bun is served in a sealed package for you to assemble on your own. Certain breads are placed on the same grill as our meats.
(**At my location they don’t do this, as they have a separate toaster for their regular buns. Make sure to check with your location on this. She did mention that the grilled cheese is also cooked on the grill, but they have a dedicated section of the grill where they don’t grill anything else. If concerned after asking about this, I would ask if they can cook your meat patty on aluminum foil.)
While we do our best to minimize cross-contact, Culver’s restaurants are not gluten-free environments and cross-contact with other food items that contain gluten is possible.
(**Their roast beef is not cooked on a grill and therefore eliminates cross contact.)
Q: I see people posting about gluten-free buns at their local Culver’s. When will my Culver’s get a gluten free bun?
A: We hope to have a gluten-free bun option in all restaurants by the end of March.
Q: Is there a chance you will get a gluten-free (menu item) in the future?
A: We continue to work on making it safe to offer gluten-free menu options in a kitchen environment that is gluten tolerant. Please share your suggestions here https://bit.ly/RXUkUh so we can pass it along. Additional ingredient information can be found at https://www.culvers.com/menu-and-nutrition/allergen-grid. Thank you!
Q: Is your kitchen gluten tolerant?
A: Our team members receive training on how to prepare a gluten-free product with proper safe food handling precautions in an environment where common sources of gluten can be found.
Q: Is there an additional charge for the gluten-free bun?
A: Each of our restaurants is independently owned and operated and will make their own decision on this.
(**My location charges $1.00 extra, and alerted me of that prior to ordering.)
All in all, my husband and I agreed that we had a great experience, and anticipate that we would be interested in going again. At the bottom of the receipt it had directions for taking an online survey. As I have a smartphone, I was able to do it on premises and received a free cup of custard. Free ice cream is always a plus in my book!